Toll Free: 866.935.9899

Frequently Asked Questions



 

Q:        How do I find a location on your website?

A:        On the top of any page you will see our locations listed, just click on the location for contact information. 

 

Q:        How do I check the status of my Truck or Trailer?

A:        Call the location servicing your truck or trailer. You can reach them by calling (866) 935-9899 and choosing the appropriate prompt from the menu.

 

Q:        Who can I contact if I have a question about my PO or Invoice?

A:        Please contact Pam Morse at pmorse@maudlinintl.com or (407)367-1110

 

Q:        Who can I talk to about a Pre-Owned Truck, Trailer or Consignment?

A:        Please contact our Used Equipment Manager Matt Schwartz mschwartz@maudlinintl.com or (904)783-9822

 

Q:        How can I request a quote on a new or used truck or trailer?

A:        Please complete the form on the Contact Us page or call (866) 935-9899 and choose the appropriate prompt from the menu. 

 

Q:        Do you rent trucks and trailers?

A:        Yes, we do! Please feel free to contact our Idealease staff at either our Orlando location (407) 295-9777 or our Jacksonville location (904) 783-9822.

 

Q:        As a Wabash Trailer Distributor for the State of Florida how do you provide support to customers outside the area of the Maudlin locations?

A:        As service support is very important to our industry, we have worked with Wabash National and partnered with various companies to provide solid support throughout the state.  Please call us at (866) 935-9899 so we can direct you to the nearest service facility or you can visit the following link for a list of approved warranty providers.  Wabash Warranty Providers

 

Q:        How can I get a copy of the warranty coverage for my trailer?

A:        Click on the links below to download the warranty summaries.

            Wabash Standard Limited Warranty

            Component Manufacturer Warranty Summary

 

Q:        What are the DOT requirements for trucks, trailers, cones, and safety information? 

A:        To stay up to date with current DOT requirements, please log on to the State of Florida DOT website at www.dot.state.fl.us/

 

Q:        Does Maudlin International Truck & Trailer have a Facebook page, LinkedIn or twitter account? 

A:        We are currently connected with LinkedIn & Facebook.   Go to the bottom of any page and click on the appropriate icon to connect with us. We are working on connecting to Twitter in the near future.  Please “like us” on any one of these networks to stay in the loop.  You can also sign up for our newsletter which will provide you with sales, specials, promotions, industry news & more.

 

 Q:        Do you have a survey where I can leave some feedback?

A:        Yes.  Please click on the following link to complete the survey.  Your information will be delivered to the Customer Service Center immediately. Customer Survey

 

Q:        Where can I get information on parts, sales and service specials?

A:        You can receive updates on promotions, events, new inventory, parts, service and sales specials & more by signing up for our newsletter. Click on the following link:  Newsletter Sign Up

 

For answers to questions you have that are not addressed here, please complete the form on the Contact Us page OR call 866-935-9899 so we can provide you with assistance.